Shipping Policy and Dislaimer
Last Updated June 22, 2019
DOMESTIC SERVICES OFFERED
Knit Studio LLC, ships all products via the United States Postal Service (USPS).
Customers have the choice at check-out of choosing depending on the destination and weight of the parcel:
- First Class - Tracked
- Priority Mail - Tracked and Insured
- Parcel Select Ground - Tracked
Processing time for shipping is 2-3 business days regardless of shipping selection for in-stock items. The Knit Studio does not fulfill orders on Saturday, Sunday, Monday or holidays.
INTERNATIONAL SERVICES OFFERED
At this time The Knit Studio does not offer international shipping.
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that orders using USPS First Class mail will not have tracking numbers.
If an item goes on back order, we will contact you prior to shipment to obtain approval to ship the part of your order that is in stock and to cancel the remaining portion of your order.
Ownership of packages turned over to USPS transfers to the buyer. The Knit Studio recommends that customers select USPS Priority or Express shipping service to avail of the tracking and insurance options with those services.
The Knit Studio is not responsible for:
- Lost, held, or damaged packages
- Mis-delivery errors via carrier
- Incorrect shipping information
- Shipments sent to forwarding services
- Weather related delivery delays
Customers should be aware that shipping is a service purchased along with each order and customers must address any shipping issues directly with USPS.
Priority Mail domestic shipments will have an applicable USPS® tracking barcode to qualify for the included insurance.
With some exceptions, Priority Mail shipments include up to $50 of insurance. Visit the USPS website for more details.
Knit Studio LLC, does not offer winding services for balls, skeins, or hanks of yarn purchased online and/or shipped.